Privacy Policy

Our Privacy Policy

We respect your privacy and adhere to the Federal Privacy Laws of Canada.

When you submit an application online

You will note that we have a very limited application form. We do this on purpose to respect your privacy by limiting the information we receive about you. Only the most limited information is requested on our forms. It is only meant for us to review your situation before contacting you personally. We need to know how to contact you and what your basic Canada mortgage request is before we contact you. We do keep your basic information so we can place you on our email distribution lists in order to keep apprised of changes in the Canadian Mortgage market place and to provide valuable information. You have the option to opt-out at any time.

After we arrange a mortgage for you

If after contacting you and we agree to arrange your Canada mortgage financing we promise to take only the information required to satisfy the needs of the mortgage lender (and if applicable the insurer) to obtain your approval. Once your Canada mortgage is funded then we promise to reduce our information on you – to actually shred unneeded information – to the most basic amount that is required to satisfy Governing Authorities regulations. Any excess information that is not necessary for regulatory compliance will be shredded and destroyed. We will keep only your basic information so we can place you on our email newsletter and to service your Canada mortgage.

Servicing your Canada Mortgage

The nature of a Canada mortgage is that there comes a point in time when your Canada mortgage matures or your term expires. Or sometimes rates change that may effect you or your desire to remain in your current Canada mortgage agreement. We reserve the right to contact you to advise you of your maturity options, changes in the marketplace, or any other Canada mortgage product specials that may be of interest to you. Further if you ‘insure’ your Canada mortgage with insurance products such as critical illness, life and disability we will keep your information on file so that we can keep you informed on any changes in the financial services marketplace that may effect or be if interest you. If you do not wish your information kept, except where required by regulatory authorities, then just contact us to discuss your wishes. We would be happy to honor any privacy request that you give us.